Fundamental Techniques for Effective Issue Resolution
Problem-solving skills are crucial in every industry, as no business is immune to regular challenges.
Front-line managers and supervisors face daily problems, and their effectiveness in solving these issues varies widely.
By learning and applying a basic problem-solving framework and Lean principles, every supervisor and manager can significantly enhance their problem-solving abilities.
Join our 4-week, all-virtual course to master a simple yet powerful problem-solving framework.
The OpusWorks® Go 4 It framework uses proven Lean tools like A-3, Plan-Do-Check-Act (PDCA), Eight Wastes, Error Proofing, and more within the Identify It, Dig Into It, Fix It, and Track It structure.
Interactive e-Learning modules teach the fundamentals, followed by weekly virtual classroom sessions with world-class instructors.
Collaborate with fellow students through hands-on exercises to reinforce and practice new problem-solving skills.
Problem Solving Essentials Description
Problem solving skills are important in every industry. There's no business that's immune to the regular onslaught of problems.
Front-line managers and supervisors are faced with problems that must be solved every day. The effectiveness of each manager in successfully solving problems is highly variable.
Learning and applying a basic problem-solving framework and applying basic Lean principles, every supervisor and manager can greatly improve their problem solving effectiveness.
Learn a simple but powerful problem-solving framework during this 4 week all virtual course.
The OpusWorks® Go 4 It four step problem-solving framework incorporates time proven Lean tools like A-3, Plan-Do-Check-Act (PDCA),
Eight Wastes, Error Proofing and many others into an Identify It, Dig Into It, Fix It and Track It framework.
OpusWorks’® time-proven and highly interactive e-Learning modules teach the fundamentals followed by weekly virtual classroom sessions to engage with our world class instructors,
and collaborate with fellow students with hands-on exercises to reinforce and practice their newly learned problem-solving skills.
This course includes:
- 11 e-Learning Modules - Class Participant Workbooks
- Student Guides
- Instructor Guides
- Tools and Templates
- Certificate of Completion
- Foundational Skills Licenses
- Student Guides
- Instructor Guides
- Tools and Templates
- Certificate of Completion
- Foundational Skills Licenses
Description:
12 hours to complete the self-paced e-Learning.
Modules Included:
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Features and Benefits
With millions of modules completed, recent IACET accreditation survey results reveal that over 95% (76% Strongly Agree and 19% Agree) of students find OpusWorks’
e-Learning modules to be engaging, clear and effective, and worthy of being recommended to others.
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